Elli Bultemeier

Let’s face it, NO ONE wants to talk about policies and procedures. How boring, right? Well, I disagree! Written policies and procedures aren’t “corporate”—they’re what make your business legitimate. In this four-hour class, Elli will walk you through setting clear expectations for management, employees, and customers, so your business runs like a well-oiled machine. We’ll cover everything from employee handbooks and handling call-offs to no-show/last-minute cancellation policies. But that’s not all! Pricing for profit is essential to running a successful grooming business. Elli will break down the simple numbers that help you stop guessing and start profiting. You’ll learn how to build an amazing work environment for your team and ensure that both you and your staff thrive.