What would you like done with “Fluffy” today? Is this right? Should we, as the professionals, be asking an owner to tell us the haircut they would like OR should we be driving the conversation and recommending a haircut that would suit their dog? Education is key, not only for us as the professional groomer, but also for the likes of Fluffy’s owner. We cannot throw curve balls at owners and expect them to know words and procedures that only us groomers would know. Creating a respectful relationship between customer and groomer does not need to be hard. Join Colin in this informative seminar that will give you the tools you need to form great rapport with your clients. This seminar will involve a live grooming demo some laughter and lots of Q&A!