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Troubleshooting Employee Issues

Denise Heroux

Do you feel like you keep hitting a brick wall managing people? Does it leave you questioning having employees? If yes, then this seminar is for you! Denise will discuss some of the most common problems that employers run into with having employees. This seminar will also help you strategize ways to confront them head on and move forward to a stronger team.

Future-Proof Your Business

Donovan Gallagher

Computers and tech are all around us—in our phones, our cars, and our homes—and no matter how you fight it, the grooming industry is incorporating them at a rapid pace. Our pet parents desire convenient and instant access to our businesses, memberships and “pay ahead” features are in high demand, social media is more important than ever, and the younger generation craves online booking over calling in for appointments. Learn how to simplify the transition from pen and paper to modern salon management and how it can change your life for the better.

When Your Customer Asks You to Be a Vet

Dr. Cliff Faver

In this seminar, Dr. Faver will discuss common ailments or diseases that your customers may ask you to treat. In addition, he will give you tips on when and what situations you should refer to a veterinarian, what problems you can handle as a groomer, and the legal issues involved with treating a customer’s pet.

Money in the Bank: Retirement and Succession Planning

Elli Bultemeier

Wait…retirement…that exists? What’s that magic age you want to be done? How the heck are you going to get there? In this seminar, Elli breaks down how to achieve long-term success and plan for our future. As a customer said just the other day “What, do you plan to be a millionaire by 50?” Damn right, I’d love to!