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Management Success Series



Management Success Series

Laura Laaman & Claire Ellington

Managers tend to be excellent pet care providers, but often haven’t received training in key management skills. While having quality management tremendously helps day-to-day business, it’s also a critical system for the overall success and continued growth of your company. This series will teach managers (and owners) leadership skills specific to this industry in such important areas as:

  • The Role of a Successful Manager
  • Time Management
  • Setting & Meeting Goals
  • Effective Communication with Employees
  • Dealing with Difficult Customers
  • Hiring & Interviewing
  • Promoting from Within
  • Employee Discipline
  • Motivation
  • Meaningful Meetings