Management Success Series




Management Success Series

Laura Laaman

Managers tend to be excellent pet care providers, but often haven’t received training in key management skills. While having quality management tremendously helps day-to-day business, it’s also a critical system for the overall success and continued growth of your company. This series will teach managers (and owners) leadership skills specific to this industry in such important areas as:

  • The Role of a Successful Manager
  • Time Management
  • Setting & Meeting Goals
  • Effective Communication with Employees
  • Dealing with Difficult Customers
  • Hiring & Interviewing
  • Promoting from Within
  • Employee Discipline
  • Motivation
  • Meaningful Meetings