July 28, 2025 | Hosted on Zoom
All content is available to view until August 30, 2025.

Join us for this one-day event designed to equip pet professionals with the essential skills to confidently manage behavioral challenges and medical emergencies in the salon. Through expert-led seminars, you’ll learn proven techniques for safely handling anxious, aggressive, or reactive dogs, as well as critical first aid protocols for common grooming-related injuries and sudden health crises.

You are eligible for certificates whether viewing live or using the replay feature.

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Monday, 12PM-2PM ET

Difficult Dog Certificate Course – Melissa Jepson

In today’s world, where liability concerns are always growing, understanding how to safely handle all types of dogs is essential. But what happens when your safety feels at risk?

In this dynamic two-hour class, Melissa will guide you step by step, demonstrating in real time how to manage challenging behaviors quickly, compassionately, and effectively, so you can protect yourself and the pets in your care with confidence.

Monday, 3PM-5PM ET

Barkleigh Pet Professional First Aid & CPR Certificate Course – Kelsey Ann Sexton

As a pet care professional, you want to be equipped with the skills to handle medical emergencies that arise while a pet is in your care. Whether a pet becomes ill, injured, or needs help in a disaster, this course will teach you how to respond.

In this two-hour interactive course, you will learn emergency care, how to stock a first aid kit, perform CPR, respond to breathing and heart emergencies (including choking), and disaster procedures, with some of these exercises being demonstrated on a live dog. This unique course is customized for pet care professionals and you will learn how to respond to emergencies specific to your industry.